Frequently Asked Questions
Everything you need to know about Botticelli Foods’ premium Italian products and services.
Where are Botticelli products sourced from?
Our premium olive oils, pasta sauces, and vinegars are primarily sourced and produced in Italy, ensuring authentic Mediterranean flavors and high-quality ingredients in every bottle.
How do you ensure the quality of your olive oil?
Botticelli olive oils undergo rigorous testing and meet strict quality standards. We use cold-pressing methods for our Extra Virgin Olive Oil to preserve the natural antioxidants and rich flavor profile.
What is your shipping policy for glass-bottled goods?
We take extreme care in packaging our products using protective materials designed for glass. Orders typically ship within 1-2 business days, and we offer tracking so you can monitor your delivery.
What should I do if my order arrives damaged?
If any of your items arrive broken or leaking, please contact our customer support team within 48 hours of delivery with a photo of the damage. We will provide a full refund or a replacement immediately.
Are your products gluten-free or allergen-friendly?
Many of our sauces and oils are naturally gluten-free. Please check the individual product labels for specific allergen information, as we clearly list all ingredients to ensure consumer safety.
Do you offer bulk or wholesale purchasing?
Yes, we provide bulk purchasing options for restaurants and specialty retailers. Please reach out through our wholesale contact form for pricing and distribution details.